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Legal Documents

Last Updated: January 2026

Jaybaji Privacy Policy – Your Data, Your Control

At jaybaji, your privacy is our top priority. This document clearly explains what data we collect, why we collect it, and how it is used. No hidden clauses, no ambiguity.

Our Commitment

How jaybaji Protects Your Data

Every commitment is documented and technically enforced

End-to-end encryption

Every click and every transaction is protected by 256-bit SSL encryption. No one can intercept your data in transit — the same standard used by banks.

No Data Selling

Jaybaji never sells your personal data to third parties. This is not just a statement — it is the core principle of our Privacy Policy and is strictly upheld.

PCI-DSS Payment Security

Payment data is processed through a PCI-DSS Level 1 compliant system. Your bKash or Nagad number is never stored on jaybaji's servers — everything is handled via encrypted tokens.

Your Data, Your Control

You can view, update, or request deletion of your stored data at any time. The data belongs to you — we are simply its custodians.

Minimal Data Collection

Jaybaji only collects the information that is strictly necessary. We never ask for personal data we don't need, and we always clearly explain why any information is being requested.

Time-Limited Retention

Your data is not retained indefinitely beyond legal requirements. Once an account is closed, the deletion process begins within a defined timeframe.

1. Introduction

Jaybaji (jaybaji.asia) takes your privacy seriously. We understand that people are careful when sharing personal information online — and rightly so. This Privacy Policy clearly explains what data jaybaji collects, how that data is used, and what rights you have over it.

This policy has been written in plain English with jaybaji's users in mind. Rather than complex legal language, we prefer to communicate clearly and directly. By using jaybaji.asia, you are agreeing to this privacy policy.

In short: We only collect the data we need, keep it secure, and never sell it to third parties. You have full control over your information.

2. What Information We Collect

Jaybaji collects three types of information – what you provide directly, what is collected automatically, and what is received from third parties.

Data Type Example Reason for Collection
Registration Information Name, email address, phone number, date of birth Account Creation & Verification
Identity Verification (KYC) Photo of national ID / passport Age & Identity Verification
Payment Information Mobile number (bKash/Nagad), Transaction ID Secure transaction processing
Device Information IP address, browser, device type Security & Fraud Prevention
Gaming Activity Bet history, game logs, session data Responsible Gaming & Service Improvement
Contact Information Support Chat & Email Correspondence Troubleshooting & Quality Control

Beyond the information listed above, jaybaji does not request any other personal data. jaybaji never collects information from your social media accounts, contact lists, or any other apps.

3. Why We Collect This Data

Every piece of data collected has a specific purpose. jaybaji does not store information simply on the basis that it might be useful someday.

  • Account Management: For account registration, login, password recovery, and account security.
  • Payment Processing: Confirming deposits, processing withdrawals, and maintaining transaction records.
  • Legal Compliance: Compliance with international licensing laws and anti-money laundering regulations.
  • Security: Detecting fraud, preventing multiple accounts, and protecting against hacking.
  • Support: Reviewing your support history allows us to provide faster, more effective assistance.
  • Service Improvement: Understanding which features are used most and where issues arise — so we can keep improving.

4. How We Use Your Data

Jaybaji uses your data solely to provide its services. Your information is never shared elsewhere for marketing or advertising purposes.

Jaybaji only sends relevant communications to your email or phone number — such as transaction confirmations, security alerts, or support updates you have requested. If you'd rather not receive promotional emails, you can easily opt out from your account settings.

Gaming activity data is used solely to support responsible gaming features — such as suggesting automatic breaks during extended sessions. This analysis is fully anonymized and never tied to individual users.

Important: jaybaji never uses your data to target you with ads, nor does it build or sell profiles based on your browsing habits.

5. Data Sharing Policy

Jaybaji is highly selective and cautious about sharing your information with third parties. The circumstances under which data may be shared are outlined below.

  • Payment Provider: Only the necessary information is shared with bKash, Nagad, or Rocket solely for the purpose of processing transactions.
  • Game Provider: Technical session data is shared with providers such as Evolution or Pragmatic Play during game sessions – but without revealing your identity.
  • Legal obligations: Information may be disclosed in response to a court order or request from a regulatory authority.
  • Fraud prevention: In confirmed cases of fraud, relevant information may be shared with the appropriate authorities.

Outside of the situations described above, jaybaji never shares your personal data with any advertising company, data broker, or third party. This is a non-negotiable part of our policy.

6. Security Measures

Jaybaji uses industry-leading technology to keep your data secure. Our layers of protection are outlined below.

256-bit SSL/TLS encryption PCI-DSS Level 1 Two-Factor Authentication (2FA) 24/7 Security Monitoring Encrypted database storage Regular Security Audits

Every transaction is monitored in real time by our fraud detection system. If any suspicious activity is detected, the user is immediately notified and, if necessary, the account is temporarily secured.

You also play a role in keeping your account secure – use a strong password, enable 2FA, and never share your password with anyone.

7. Cookies & Tracking Policy

Jaybaji uses cookies on its website and app. Cookies are small text files stored in your browser that help the site recognize you.

You can disable non-essential cookies at any time through your browser settings. However, turning off essential cookies may cause some features to not work properly.

8. Your Data Rights

As a jaybaji user, you have full rights over your own data. Those rights are detailed below.

Right of Access

You can request access at any time to find out what information jaybaji holds about you.

Right to Rectification

If any of your information is incorrect or incomplete, you can correct it through Account Settings or by contacting support.

Right to Erasure

After closing your account, you may request deletion of your data (except where retention is required by law).

Right to Portability

You can request a copy of the data held about you in a machine-readable format.

Right to Restrict Processing

You can request that your information be used only for specific, limited purposes.

Right to Object

If you no longer wish to receive marketing messages, you can opt out at any time through Account Settings.

To exercise any of these rights, email our support team at – support@jaybaji.asia. We will respond within 30 business days.

9. Privacy Protection for Minors

Jaybaji is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a parent believes their minor child has registered on jaybaji, please notify our support team immediately. We will investigate the account and permanently delete all associated data.

Advice for parents: Use parental control software on your child's device. You can also contact your internet service provider to block jaybaji.asia.

10. Data Retention Period

Jaybaji does not retain your information indefinitely. A defined retention period is set for each type of data.

  • Active Account Data: Retained for as long as the account remains active.
  • Transaction records: Up to 5 years as required by law.
  • KYC Documents: Up to 3 years after account closure.
  • Support Conversations: Deleted 1 year after the issue is resolved.
  • Gaming Log: Retained in anonymized form after 6 months.

Jaybaji's systems are designed to automatically delete data once the defined retention period has expired.

11. International Data Transfers

Jaybaji is an international platform. Your data may be stored on servers outside Bangladesh — particularly within cloud infrastructure.

Regardless of location, your data is protected in accordance with the standards of this privacy policy. The same encryption technology is applied when transferring data to international servers. Third-party providers in other countries are contractually bound to uphold jaybaji's privacy standards.

For more details on international data transfers, feel free to contact us directly. We are always ready to provide full information.

12. Changes to the Privacy Policy

Jaybaji may update this Privacy Policy from time to time. You will be notified by email or in-app notification before any changes take effect. For significant changes, we may ask for your consent again.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend reading the policy once after each update.

13. Privacy Contact

For any questions, complaints, or requests regarding this Privacy Policy, please don't hesitate to contact us.

  • Email: support@jaybaji.asia
  • Live Chat: Directly via the chat button on the website or app
  • Response Time: 72 hours for general requests, 24 hours for urgent matters

Last Updated: January 2026. This Privacy Policy applies to all services provided by jaybaji.asia.

Frequently Asked Questions

What users ask most

To view live match scores and real-time updates on jaybaji, go to the "Sports Events" section on the app or website. There you will find live scorecards for all ongoing matches – including over-by-over updates, wickets, and run rates. For cricket, scores update after every ball. Live streaming is also available for selected events – an active account balance is required to access it. If you want to place live bets, you can do so directly from the same page, as odds change in real time alongside score updates. With notifications enabled, you will receive alerts when your preferred matches are about to begin. For more details, visit our Sports Events Page Come back anytime.

No. Under jaybaji's policy, each person may only operate one account. If the same phone number, national ID, or device is used to open multiple accounts, our system will detect it automatically. If multiple accounts are found, all of them will be closed and any bonus balance may be forfeited. If you have lost access to an old account, please contact our support team rather than opening a new one — they will help you recover it. This rule applies equally to all users and is strictly enforced to ensure a fair playing environment.

Your Privacy Is Protected — Play With Peace of Mind

Your data is protected, your transactions are secure, and your privacy is respected on jaybaji. Over 500,000 Bangladeshi users trust jaybaji every day. Join them.

Free registration · No hidden charges · 18+ only

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